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(More customer reviews)Received the DS-2300 yesterday.The machine is a keeper.However, if you are thinking of buying this because of it's Mac compatibility, read on.
The DSS Player software installs OK but the first time you connect the recorder with the supplied USB cord, an error pops up that the system extension was not properly installed, that it should be either reinstalled or a replacement obtained from the vendor.
Many of the software functions do not work because of the issue with the extension.Although you can see the device as a drive and the file import function works, none of the functions in the download area of the software are available.You cannot download a folder from that menu, you cannot change the user name, rename a folder on the machine, set the time from the computer, etc.
I paid to activate DSS Player Plus so I can use the software to either split or join files.I tried to split a file a couple of times.It doesn't work, the software crashes and in the process only one half of the split is completed.
I spoke with Olympus tech support on the phone about this hoping to find out there's a replacement driver.No.They confirmed the DSS Player does not run well with Mac OS X (10.4+).No information on when there may be an update.
An email 5 days later from Olympus Tech Support in answer to the same question basically claimed the problem is Apple's fault.
Next question.I can find nothing in the documentation that indicates whether the unit will work with the new M-type XD cards larger than 512MB.On the phone, tech support said I could run the firmware update that's on the OlympusAmerica website and that the unit would work with the 1GB XD card.
However, the email from tech support 5 days later says there is no firmware update for the DS-2300 (it's on their website as an EXE file - I could do the update with a PC), and that the M-type XD cards cannot be used with the DS-2300.
Today I noticed that the description for the firmware update on their website has been changed and now lists the 1GB M-XD card as one of those that can be used.
Sounds like a case of "your mileage may vary".
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Olympus DS-2300 Digital Voice RecorderProduct Description: Physicians, students and the like can enjoy the ultra-efficient features of the compact DS-2300. The supplied 16MB xD-Picture Card provides abundant memory and the durability and reliability you need in a removable media card, while superb sound, a large backlit LCD, file management options and other features supply the professional performance you seek in an easy to use, sleek and stylish package. - Record up to 5hours of audio in LP mode using the included 16MB xD-Picture Card removable media.- Never miss a beat - literally - with the voice activated Variable Control Voice Actuator feature that records audio as soon as it senses sound, conserving memory and battery life, too.- Directly connect to a PC for fast file transfers with convenient PC Link capability.- A full dot, backlit LCD provides for easy viewing, even in bright conditions, for clear and quick viewing of recording times, battery life status and more.- Save files in high-compression DSS format using the included DSS Player software.- Manage audio files in up to 5 customizable folders.- Use the easily accessible "Erase" button to quickly erase single files or entire folders.- Switch between "Conference" and "Dictation" settings.- Choose between SP and LP recording modes.- Finish one dictation and begin the next with a push of the "new" button.- Place index marks at specific points in passages for quick retrieval.- Compatible with voice recognition software.- Enjoy efficient battery p
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